Privacy Policy

To address concerns bout how your Personally Identifiable Information (PII) is handled online, we have created this privacy policy. PII, as defined by U.S. privacy law and information security, refers to information that can identify, contact, or locate an individual, or identify a person in context. To understand how we collect, use, protect, or otherwise manage your Personally Identifiable Information in relation to our website, please review our privacy policy carefully.

**What personal information do we collect?**

We may ask you to provide details such as your name, email address, phone number, credit card information, or other information when making a purchase or registering on our site.

**When do we collect information?**

We collect information when you register on our site, make a purchase, or enter information on our site.

**How do we use your information?**

We may use the information collected when you register, make a purchase, subscribe to our newsletter, respond to surveys or marketing communications, browse the website, or use certain other site features to:
– Process your transactions swiftly and efficiently.

**How do we protect visitor information?**

To ensure your visit is as secure as possible, our website is regularly checked for security vulnerabilities and malware. Your personal information is stored behind secure networks and is accessible only by a limited number of people with special access privileges, who are committed to maintaining the confidentiality of your information. We use Secure Socket Layer (SSL) technology to encrypt sensitive or credit card information you provide. We take various security measures to protect user information during transactions. All transactions are processed through a gateway provider, not stored or processed on our systems.

**Do we use cookies?**

We do not use cookies for tracking purposes. You can choose to be alerted each time a cookie is sent or to disable all cookies through your browser settings (e.g., Internet Explorer). Disabling cookies may affect the functionality of some features on our site, though you can still place orders or schedule a clean.

**Disclosure to Third Parties**

We do not trade, sell, or otherwise disclose your Personally Identifiable Information to third parties.

**Third-Party Links**

We do not include or offer third-party products or services on our website.

**Google**

Our site does not currently use Google AdSense, but we may do so in the future. For more information on Google’s Advertising Principles, visit [Google Advertising Principles] https://support.google.com/adwordspolicy/answer/1316548?hl=en).

**Florida Information Protection Act 2014 (FIPA)**

FIPA requires entities collecting personal information to provide certain information to consumers, including the right to opt-out of the sale and processing of their personal information. For more information, visit [Florida Senate Bill 1864] https://www.flsenate.gov/Session/Bill/2022/1864).

In compliance with FIPA, we agree to the following:
– Users can visit our site anonymously.
– We will provide a link to this privacy policy on our homepage or at least on the first significant page after entering our site.
– The Privacy Policy link will include the word ‘Privacy’ and be easy to find.
– Users will be notified of any changes to our privacy policy on this page.
– Users can update their personal information by contacting us via email.

**How does our site handle Do Not Track signals?**
We honor Do Not Track (DNT) signals and do not track, plant cookies, or use advertising when a DNT mechanism is in place.

**Does our site allow third-party behavioral tracking?**

We do not permit third-party behavioral tracking on our site.
**COPPA (Children’s Online Privacy Protection Act)**
In compliance with COPPA, which gives parents control over the collection of personal information from children under 13, we do not market to children under 13.
**Fair Information Practices**
The Fair Information Practices Principles are fundamental to U.S. privacy law. To align with these principles, in the event of a data breach:
– We will notify affected users via email within one (1) business day.
We also adhere to the individual redress principle, which ensures individuals have the right to pursue legal action against data collectors and processors who fail to comply with the law, and have access to courts or government agencies to address non-compliance.
**CAN-SPAM Act**
The CAN-SPAM Act regulates commercial email, sets requirements for messages, grants recipients the right to opt-out, and establishes penalties for violations.
We collect your email address to:
– Process orders and provide updates related to your orders.
– Send additional information about our products and services.

To comply with CAN-SPAM, we agree to:
– Avoid false or misleading subjects or email addresses.
– Identify messages as advertisements.
– Include our physical business address in emails.
– Monitor compliance if using third-party email marketing services.
– Honor opt-out/unsubscribe requests promptly.
– Allow users to unsubscribe via the link provided at the bottom of each email.
If you wish to unsubscribe from future emails, follow the instructions at the bottom of each email, and we will promptly remove you from all correspondence.
By using our site, you consent to our privacy policy. For any questions or further clarification, please contact us at:
**Radiant Renewal Cleaning**